Process/Procedures Documentation
Doreen is committed to helping organizations succeed and improve operational efficiencies.
By documenting your firm’s policies/procedures and developing easy-to-use Training Manuals your staff will be able to perform their jobs more effectively.
Core Competencies
Project Management / Company Documentation / Accreditation
Doreen’s background includes 15 years of developing best practices working with Insurers, Medical Practitioners and Claims Adjudicators providing Medico-Legal reports.
Doreen led and managed the Independent Evaluation services for National Property & Casualty Insurers, ensuring that service level agreements (SLA) were met.
Consulting Services
- Project Management
- Proposal Responses
- Project Coordination
- Project Documentation (creating templates, project timelines, responsibility matrix, tracking methods),
- Company Documentation (templates, forms, policies, procedures), identify the gaps and make recommendations
- Company Accreditation (ensure policies, procedures and organizations meet compliance standards and move towards Accreditation, Certifications eg. CARF, Accreditation Canada
Doreen’s Expertise
Doreen is available to work onsite with Clients in the Calgary area, or remotely for Clients across Canada. Please contact Boardroom Metrics: 1.416.994.6552 Email: [email protected]