Mark Pepper | Boardroom Metrics

About Mark Pepper

Mark Pepper, IMCC, ensures content is easy to find, understand, and remember. As an Information Mapping Certified Consultant, Mark helps people to benefit from the knowledge shared by industry experts. Mark also helps Boardroom Metrics’ accomplished executives to craft effective blogs.

How to build requirement documents that work

Mark Pepper2019-01-05T12:50:08-05:00March 21st, 2014|Business Communications, Business Process, Product Development, Software Development, Written Communications|

Requirements documents come in a variety of flavours, including marketing, business, and product requirements. Although the specific content varies between each type of requirements document, the purpose remains the same. [...]

Writing emails which get results

Mark Pepper2019-01-05T12:50:09-05:00December 18th, 2013|Business Communications|

The best written email is one that doesn't need to be opened, and yet still gets the results you want. How can an email work if someone doesn't open it? [...]